Returns & Exchanges

At Grill Rescue, we stand behind the quality of our cleaning tools and offer a 30-day return policy to ensure you are completely satisfied with your purchase. If your gear isn't meeting your expectations, we make the exchange or refund process quick and easy.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and shipping zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all components and accessories are included to qualify for a full refund.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return box.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier; once we receive and inspect your items, your refund or replacement will be processed within 5-7 business days.